Privacy Policy

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Last Updated: January 2024

1. Introduction

Certified Aviation Services, LLC ("CAS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website certifiedaviationservices.online or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact or inquiry forms on our website
  • Request a quote for services
  • Communicate with us via email, phone, or other means
  • Subscribe to our communications

This information may include:

  • Name (first and last name)
  • Email address
  • Phone number
  • Mailing address
  • Aircraft information (type, registration, etc.)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit
  • Other diagnostic data

We collect this information using cookies and similar technologies. For more information, please see our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners who refer customers to us
  • Publicly available sources
  • Service providers who assist our operations

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To respond to your inquiries, provide quotes, schedule services, and perform aircraft maintenance work.
  • Communication: To communicate with you about your inquiries, services, appointments, and other matters.
  • Customer Service: To provide customer support and respond to your requests.
  • Improvement: To improve our website, services, and customer experience.
  • Marketing: To send you promotional communications (with your consent where required).
  • Compliance: To comply with legal obligations, including FAA regulations and record-keeping requirements.
  • Security: To protect against fraud, unauthorized access, and other illegal activities.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS)
  • Secure storage systems
  • Access controls limiting who can access personal data
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your information may be stored on servers located in the United States. By using our website and services, you consent to the transfer of your information to the United States.

5. Third-Party Services

We use third-party services to operate our website and provide services to you. These services may collect and process your information according to their own privacy policies:

5.1 Formspree

We use Formspree to process contact and inquiry forms submitted through our website. When you submit a form, your information is transmitted to Formspree, which then forwards it to our email. Formspree's privacy policy is available at: https://formspree.io/legal/privacy-policy/

5.2 Google Services

We use the following Google services:

  • Google Fonts: For typography. Google Fonts may collect usage data.
  • Google Maps: To display our location. Google Maps may collect location and usage data.

Google's privacy policy is available at: https://policies.google.com/privacy

5.3 Other Third Parties

We may share your information with:

  • Service Providers: Companies that help us operate our business (e.g., IT support, accounting).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings and our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements for FAA compliance).

To request deletion of your data, please contact us at:

Email: contact@certifiedaviationservices.online
Phone: +1 (859) 691-2226
Mail: Certified Aviation Services, LLC, 3237 E Guasti Rd Ste 120, Ontario, CA 91761

We will respond to your request within 30 days.

7.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email or contacting us directly.

7.5 Do Not Track

Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (including FAA record-keeping requirements)
  • Resolve disputes
  • Enforce our agreements

Aircraft maintenance records are retained in accordance with FAA regulations, which may require retention for extended periods.

9. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Certified Aviation Services, LLC
3237 E Guasti Rd Ste 120
Ontario, CA 91761
Phone: +1 (859) 691-2226
Email: contact@certifiedaviationservices.online